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Why HMRC rejects ERS return attachments

The common reasons HMRC's ERS online service rejects an end of year return file, and how to fix each one.

The checklist

ProblemFix
"N/A", "not applicable" or similar in a cellLeave cells that do not apply blank. More
Out of date template, or the wrong scheme's templateDownload the current template for your scheme from GOV.UK. More
Sheets renamed, moved, deleted or added; rows or columns addedStart again from HMRC's template and paste values only into the data rows. More
Dates not in yyyy-mm-dd formatWrite dates as, for example, 2025-09-30. More
Values not to 4 decimal placesPrices and values to 4 places, share numbers to 2. More
NI number in the wrong format2 letters, 6 numbers, 1 letter, no spaces. More
A yes or no answer missing its follow-on answerFor example a disqualifying event needs its number from 1 to 8. More
CSV files with headings, wrong names or stray commasOne CSV per sheet, named after the sheet, data from cell A1. More

HMRC's ERS online service has a checking service, inside your account, that tells you where formatting errors are. It needs a Government Gateway login; there is no public version. Share Scheme Return's checker runs the same kind of format checks before you get that far, without uploading anything.

Based on HMRC's published guidance: EMI guidance notes. EMI technical note. ERS bulletin 65. Checked on 20 October 2026. This is general guidance, not tax advice, and HMRC's own pages take priority if they change. Share Scheme Return is not affiliated with HMRC.

Let the free checker find these for you

Load your option register or finished return and see every row HMRC is likely to reject, with the reason and the fix. Nothing is uploaded, and you don't need an account.

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